Privacy Policy

healthcare à la carte (“HALC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide through this website.

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This Privacy Policy explains how information may be collected, used, and protected when you visit or interact with the Healthcare à la carte website.

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Information We May Collect: 

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Depending on how you interact with this website, we may collect information such as:

* Name
* Email address
* Phone number
* Information you provide when contacting us
* Information you provide when requesting or scheduling an appointment
* Website usage information, such as pages visited and general interaction with the website
* Information collected through cookies or similar technologies, where applicable

 

Please do not submit sensitive medical information through general website contact forms, website chat, social media, or ordinary email unless specifically instructed to do so.

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If you are an established patient, information related to your medical care should be submitted through the secure patient communication or health-record system designated by healthcare à la carte.

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How We Use Information:

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We may use information collected through the website to:

* Respond to questions and requests
* Communicate with prospective or current patients
* Schedule or facilitate appointments
* Provide information about our services
* Improve our website and patient experience
* Maintain website security and functionality
* Meet legal, regulatory, and administrative requirements

We do not sell your personal information.

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Health Information & HIPAA:

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healthcare à la carte may receive protected health information in the course of providing healthcare services.

Protected health information is handled in accordance with applicable federal and state privacy requirements, including the Health Insurance Portability and Accountability Act (“HIPAA”) when applicable.

Our Notice of Privacy Practices describes how protected health information may be used and disclosed and explains your rights regarding your health information.

The Notice of Privacy Practices is separate from this website Privacy Policy.

 

Third-Party Services:

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Our website and practice may use third-party technology and service providers to support website functionality, scheduling, communications, payment processing, electronic health records, patient management, laboratory services, genetic testing, or other practice operations.

Examples may include website hosting, appointment scheduling, payment processing, secure patient platforms, analytics, and communication services.

These providers may receive information necessary to perform services on our behalf and are expected to handle information according to their applicable privacy and security obligations.

Where required by law, Healthcare à la carte will enter into appropriate agreements with vendors that handle protected health information on our behalf.

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Payment Information:

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Payments may be processed through third-party payment processors.

healthcare à la carte does not intentionally store complete payment card information on its own website. Payment information is handled through the applicable payment processor according to its privacy and security practices.

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Cookies & Website Analytics:

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Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the website, improve website performance, and provide a better user experience.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.

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Communications:

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If you provide your contact information, we may use it to respond to your inquiry, communicate regarding appointments or services, or provide other communications related to your relationship with healthcare à la carte.

You may request that we stop sending non-essential communications at any time.

 

Information Security:

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We use reasonable administrative, technical, and physical safeguards appropriate to the information we maintain.

No method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. For that reason, we cannot guarantee absolute security of information transmitted through the website.

 

Links to Other Websites:

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Our website may contain links to third-party websites, including healthcare resources, laboratories, testing companies, social media platforms, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

 

Children's Privacy:

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healthcare à la carte does not knowingly use this website to collect personal information from children under 13 without appropriate parental or guardian involvement.

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Your Privacy Rights:

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Depending on applicable law, you may have rights regarding personal information collected through this website, including the right to request access to, correction of, or deletion of certain information.

Requests concerning protected health information are handled according to applicable HIPAA requirements and our Notice of Privacy Practices.

 

Changes to This Privacy Policy:

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We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or legal requirements.

When we make changes, we will update the effective date at the top of this policy.

 

Contact Us:

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If you have questions about this Privacy Policy or our privacy practices, please contact:

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healthcare à la carte
Sarah Gates, MSN, FNP-C
hello@healthcarealacarte.org
 

For questions regarding protected health information or your HIPAA rights, please refer to our Notice of Privacy Practices.